Return Policy

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For US customers purchasing products from us (please contact us first) we always accept requests to return saleable-condition merchandise for any reason if request made within 3 days of its delivery to you. "Saleable"-condition means the item is in like-new condition with nothing missing, that it's exactly as packed by the manufacturer as you received it, and there is no damage to the outer package. Opened "blister pack," "blister card" or sealed "blind box" merchandise which cannot be opened without cutting or tearing the package or its seal may not be returned.

Please note, however, that unless the return is necessary because of a shipping error or serious defective merchandise, the cost of shipping the item(s) back to us is your responsibility. All shipping cost is not refundable.

Please also note that we do not accept return of all limited special order item(s).

Always contact us for instructions and a Return Number (Rt#) or a Refund Number (Rf#) before returning any merchandise, regardless of the reason.

After receiving the fore-mentioned number, you are required to ship the item within 5 working days.

For all customers if a return becomes necessary due to a mistake in shipping, significant manufacturing defects and/or malfunction, we will compensate you for the shipping to return the item to us in Hong Kong if you ship the item as instructed by us. All claims for returns or refunds must be made within 3 days of its delivery to you.

We reserve the right to reject claims in cases of obvious user abuse. If you are in doubt concerning the condition, content and any related information about an item, simply ask us at before ordering! We're always happy to answer any questions you have.

Please understand that we do not accept return of merchandise simply because it was not what you expected.

Ask us before you order if you have any doubts about what you're buying!